Welcome to our Support Section
Our FAQs Section is divided into the following:
- Questions about the Demo Version
- Questions about Ordering FitnessBliss Cross
- Questions about Recovering a Lost License
- Information for owners of previous versions of FitnessBliss Cross
Questions about the Demo
What does the Demo Version allow me to do?
The FitnessBliss Cross Demo Version lets you use every feature that is available in the full version,
only for a limited time. For a list of all its features,
click here.
To download the demo version,
click here.
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What are the computer requirements to run FitnessBliss Cross?
-
Minimum:
Microsoft Windows® XP, 2000 Pro (SP4) Operating Systems and above
Pentium II ® 266 MHz and above
512 MB of RAM Memory
60 MB of Hard Disk Space
at least 1024*768 Screen Resolution
-
Recommended:
Color Printer
When will the demo version expire?
The FitnessBliss Cross demo lets you run the software for 2 days or 2 uses, whichever limit is reached first.
You should therefore try to experiment with as many features as you can in order to make a good assessment
of what FitnessBliss Cross can achieve for you.
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Questions about Ordering FitnessBliss Cross
How do I order FitnessBliss Cross?
You may order FitnessBliss Cross directly from the demo version or you may order the Cd-Rom from our website.
Click here
to download the demo version or
click here to order a Cd-Rom from our website.
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What happens (technically) when I purchase from the Demo?
After you finish filling out the required financial information (sent to us using the secure SSL protocol),
our transaction clearance system will verify the information given. If the purchase is accepted, an electronic
signal will be sent to FitnessBliss Cross that will immediately and automatically unlock the demo (no waiting time
for a serial number to arrive by email). This means that following its purchase, FitnessBliss Cross will essentially
unlock itself and will let you use it past its demo time and usage limits.
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Can I install FitnessBliss Cross on more than one computer after I have made its purchase?
Because we sell our software on a per-computer licensing model, you will only be able to install
and use FitnessBliss Cross on one computer if you purchase it only once. However, we allow you to let other
people use the software on your computer, as long as it’s not for professional or commercial purposes.
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Will I need to connect to the internet each time I use FitnessBliss Cross after I have bought it using the unlock method?
No. You will only need to connect to the Internet to actually download the demo and another time to order from the demo.
After the purchase is accepted, a signal is sent to FitnessBliss Cross that essentially unlocks it for good. You therefore won’t
have to connect to the Internet after you have completed the purchase.
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Questions about Recovering a Lost License
What happens if my hard disk crashes, which leads me to lose FitnessBliss Cross? How will I be able to use the software again?
In the event that your computer was to crash, all you need to do is to write us an email with your transaction number
and your name and address. If you can no longer track that transaction number, please provide us with your name and
complete address as well as the date of purchase (closest month or so). We then check our sales database to locate
your user specific re-instatement code, which we send you back via email. All that is left for you to do then is
to re-install the FitnessBliss Cross demo and enter that code to regain access to the software.
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Information for owners of previous versions of FitnessBliss Cross
I bought a previous version of FitnessBliss Cross a while back and would like to upgrade to this one. Do you have a special price for upgrades?
Yes we do. We give discounts to owners of previous version of FitnessBliss Cross. For more information on this,
please consult our
store page and locate the “Upgrade Plan” section.
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